Trek FAQs

Helping you choose your trek

Trek admin

Unsure which trek is right for you?

It is as important to us as it is to you that you choose the right trek to match your requirements with your level of trekking experience. Please email us at info@trekmountains.com, preferably with a phone number to contact you. Alternatively, you can contact us by phone or whatsapp on +44 7713 628763.  Our contact form is here.

Destinations

We trek in a wide variety of environments – our destinations range from the Dolomites to the Himalaya, from the Sahara desert to East African safari. Click on our home page or the destinations tab above to see our range of destinations.

Itineraries

We have detailed itineraries for all our treks, which include a route description and details of what the trip price includes and excludes. Please ensure you have seen the itinerary for your trip prior to booking. Itineraries can be found by clicking on the link on each trek page. Alternatively we can email them to you.

Dates

We schedule our treks to run at the optimum time of year, which we define as the best time of year for the weather, but for certain treks, we try to avoid the times when the trail is at its busiest. To view our dates click here.
If the dates we have indicated are not suitable for you, please contact us.

Prices

If a price is not shown on our itinerary, contact us with your group size and dates and your nationality (so we know what currency to quote you in) and we will send you a quotation.

A complete breakdown of what the price includes is on the detailed itinerary which is available for each trek.

As flight prices now vary so widely, and because our clients come from various countries across the world, the prices of all our trips are shown on a “land-only” basis – they do not include lights from your home country. This means a fairer price for all our clients – if you book early you get the widest choice of flights, usually at the cheapest fares. Those who book late may well find flights are more expensive with less choice of timings or routings.
You must not book your own flights until we advise you by email that your trip is guaranteed to depart.

For self-guided trips, the price we quote you for will assume the number of participants you have told us about.

For guided group trips our prices assume a minimum number of participants on the trek. If that minimum number of trekkers is not realised we will offer you the choice of changing your trek, to pay a supplement to enable the trek to happen, or, of course, a refund of your deposit.

Trek grading

Our treks vary to suit many different levels of experience and ability – from those who haven’t trekked before to the trekking connoisseur. Our trek grading and trek summary web pages should help you in choose the trek that is best for you. If you are not sure, please contact us for advice

Accommodation

Some treks are hotel-based, others use local mountain accommodation and others involve camping (tents provided). Details of the accommodation used can be found in the detailed itinerary for each individual trek.

Extension options

Extensions are available for most of our trips. To avoid disappointment or further expenses it is always best to discuss your extension requirements with us prior to arranging any flights. Please indicate on the booking form if you are considering an extension.

Travelling solo

Our self-guided treks are open to bookings from solo travellers.

If you are travelling alone on a guided group departure we will allocate accommodation on a shared basis with someone of the same gender. If you would prefer to pay for a single room or a single tent, please indicate this on the booking form (subject to availability – not always possible on some treks).

Payment schedule

1. To secure a booking a deposit of £300 (€350 if you have been quoted in euros, and US$360 if you have been quoted in US Dollars) must accompany a completed online booking form. We accept payments by bank transfer (account details are on the booking form). We can accept deposit payments by card for  those who have been invoiced in euros.

2. The trek balance is due 10 weeks prior to departure. We ask you to make a note of the balance due date that is on your invoice, as, to keep costs to a minimum, reminder invoices are not sent out.

Last minute bookings

Any bookings made less than 10 weeks prior to departure require full payment with the booking form.

On receipt of your booking

Trip pending confirmation: We will email you a booking confirmation letter to acknowledge receipt of your booking and an invoice which will outline your payment schedule.

Trip guaranteed: Once all the logistics for your trip are in place, we will send you an email to GUARANTEE your trip – only once you have received that should you book your travel to the area.

We will also send you a country-specific document called “Preparing for your trek”, which will tell you in detail the things you need to do prior to your trek. It also includes the essential information, such as visa advice, monetary matters, equipment lists, medical and insurance forms etc.

Insurance

We strongly advise all clients to ensure that they have adequate insurance cover as soon as they have made a booking with us – see Preparing for your Trek for detailed insurance requirements.

Passports

Most countries stipulate that you must have at least 3 or 6 months validity on your passport when you leave the country. Please check your government’s travel advice to all the countries you will be visiting for the entry, passport and visa requirements to see if you need to renew your passport prior to travel.

Visas

Some of our trips require visas, and it is your responsibility to get these, except for Bhutan which we will obtain for you. Please refer to Preparing for your trek for details.